Thank you for visiting MK Stores! We have been selling quality products online for 10 years -- We strive to provide top quality products at the best price available!! Our store allows us to pass on savings directly to you because of lower overhead than traditional brick and mortar retailers. Customer Service is our number one priority and we will answer all emails within 24 business hours. mkstores@yahoo.com


Our contact information

By email: mkstores@yahoo.com

By phone:
919-606-2000 (between 9 a.m. and 5 p.m. EST)

mkstores@yahoo.com

Shipping Policy:

Here at MK Stores, we strive to get your item to you as quickly as possible. Most orders ship very quickly within 24-72 hours! Some items may require additional processing time.

Our standard shipping method is FedEx Ground or UPS Ground. We try our best to get your orders shipped immediately!

At this time, we can only ship to the contiguous 48 States. We cannot ship internationally.

At times, we may be required to change the shipping method based on the destination i.e. shipping via ups instead Fedex, etc. All Free Shipping items will ship via standard ground.

Shipping Damage:

If an item is damaged when it arrives from shipping, please contact us immediately. The manufacturer will replace any damaged or defective parts.

Refund, Returns and Cancellation Policies:

Please inspect your item upon delivery for any damage. We allow a 3 day inspection period upon delivery. If in the event you receive an item that is defective or damaged, we will send a replacement as needed. We do not do returns on furniture.

DO NOT RETURN ANY ITEM WITHOUT A RETURN AUTHORIZATION NUMBER!!

Due to the high increase of shipping costs we have the following guidelines for returning an item only if it is NOT damaged. It if is damaged, we will handle all shipping fees associated with sending a replacement to you or a refund if necessary.

If you are unsatisfied with an item, you may return it using the following guidelines:

Purchase amount minus the actual shipping & handling costs. You are responsible to pay return shipping of the item. We also incur a 20% restoration fee that will be passed on to you.

Cancellation Policy:

If in the event you wish to cancel your order. Please email us at mkstores@yahoo.com with the subject Cancellation. Please include name, address and item you would like to cancel.

Note: Due to the prompt shipping of our items there may be instances that your item has already shipped and cannot be cancelled. You would then fall in the returns category, please read policy above. Some of our items may ship from the manufacturer or retail supplier.

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Payments: You represent and warrant that if you are purchasing something from us that (i) any credit card information you supply is true, correct and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.